NO MID-TERM PRICE HIKES!
Unlike other broadband companies, there are no nasty surprises with LilaConnect. The price you see is what you’ll pay for the duration of your contract GUARANTEED!
STILL STOKE'S BEST VALUE BROADBAND
We keep on saying it, but time and time again we’re coming
out on top when compared to other broadband providers.
rated excellent on trustpilot
Other broadband providers don’t even compare. Rated 4.4 out of five from over 1,500 reviews, it’s no wonder that LilaConnect is Stoke’s best loved broadband.
“TOTALLY IMPRESSED!”
YOUR LOCAL BROADBAND COMPANY!
Did you know that we’re based on Keele University and that all our team members live in or around the city of Stoke-on-Trent? Discuss your next broadband deal with people like YOU!
Fed up with unexpected Price Hikes?
While some other broadband providers raise their prices every Spring, we keep ours the same as the day you signed up. No mid-contract hikes, no hidden fees; just lightning-fast, reliable broadband at a price that remains the same for the duration of your contract.
Why LilaConnect?
We think LilaConnect IS Stoke’s best value broadband provider, offering unbeatable prices and ultra-fast, reliable service, but don’t just take our word for it…
See how LilaConnect compares...
 | Virgin | BT | Sky | EE | Plusnet | |
|---|---|---|---|---|---|---|
Package | LilaFibre 1 Gigabit | Gig 1 Fibre | Full Fibre 900 | Gigafast | Full Fibre Gigabit
Essentials | Full Fibre 900 |
Total Cost over 24 months | £839.52 | £929.76 | £1,118.76 | £1,061 | £974.76 | £950.76 |
You save: | £90.24 +11% | £279.24 +33% | £221.48 +26% | £135.24 +16% | £111.24 +13% | |
 | 4.4 | 1.4 | 1.3 | 1.3 | 1.5 | 2.1 |
Average download | 1000 Mbps | 1130 Mbps | 700 Mbps | 930 Mbps | 700 Mbps | 500 Mbps |
Average upload | 1000 Mbps | 104 Mbps | 110 Mbps | 100 Mbps | 110 Mbps | 115 Mbps |
Same Download / upload speed | ||||||
Unlimited Data | ||||||
Set-up fee | £0 | £0 | £5 | £0 | £0 | |
Monthly Price (in contract) | £34.98 | £36.99 | £44.99 | £44 | £38.99 | £42 |
Monthly price (out of contract) | £34.98 | £40.49 | £47.99 | £44 | £41.99 | £45 |
Annual Price increase | ||||||
Contract length | 24-months | 18-months | 24-months | 24-months | 24-months | 24-months |
On 25/03/2025, we conducted a comprehensive survey of all broadband providers in a typical Stoke-on-Trent postcode area, including Virgin, BT, Sky, EE, Plusnet and other smaller broadband companies.
*Competitor speeds and packages compared on 25/03/2025 at ST4 7NW and inclusive of offers and incentives & set-up costs applicable. Tariffs available to consumers on the given date. Costs and savings calculated over a 24-month contract period, where the provider does not offer a 24-month contract, costs have been calculated using the stated out-of-contract tariff prices. Competitor prices may also be subject to annual price rises. Speed claims are based on average download speeds. LilaConnect speed claims are based on a hard-wired connection. Information correct as of 25/03/2025. Excludes social tariffs and other exclusive discounts.
LilaFibre 1 Gigabit
For just**
Our most popular full fibre package.
**No upfront cost. Offer valid from (00:00) 1st February until 31st March 2025 (23:59). New customers only excluding London. Available for Residential packages only. Offer subject to 24-month contract. T&Cs apply.
Choice & value…
LilaFibre 250
For just**
LilaFibre 500
For just**
LilaFibre 1 Gigabit
For just**
LilaFibre Gaming
For just**
*No upfront cost. Offer valid from (00:00) 1st February until 31st March 2025 (23:59).
New customers only excluding London. Available for Residential packages only. Offer subject to 24-month contract. T&Cs apply.
LilaConnect is rated
4.4, EXCELLENT!
Still have questions?
Our full fibre benefits!
Not just mega
fast, giga fast!
Upload 65x faster than
standard broadband**
All your devices
all at once!
No more dropouts
and no effects on speed
Your very own
secure connection
Safer and more reliable
than sharing
Register your interest.
Please use the form below to sign up to receive information about LilaConnect’s products and services by email or by phone. By providing a few details you can be among the first to hear about broadband availability in your area, new product updates and special offers.
Data Protection
The personal information you supply on this form will be used to help us respond to keep you informed. Your personal data will not be sold to any organisation and will not be shared with any organisations outside LilaConnect and our parent company Freedom Fibre apart from those that help us to provide this service or unless required by law.
The information that has been provided in this form will be treated in accordance with the General Data Protection Regulation (2016), the UK Data Protection Act 2018 and all applicable Data Protection laws. Please refer to LilaConnect’s Privacy Policy for more information.
Frequently asked questions
LilaConnect offers the most affordable full fibre broadband in Stoke-on-Trent, as demonstrated by our comprehensive price comparison on 20/01/2025 at ST4 7NW. Our competitive pricing, combined with ultra-fast and reliable broadband ensures you get the best value for your money.
At LilaConnect, we’re not just about broadband, we’re about VALUING people. Unlike other providers who see customers as just a number, we take pride in treating you with CARE, HONESTY, and RESPECT.
These days, checking Trustpilot scores and reading real customer feedback isn’t just wise, it’s utterly essential. After all, why risk your hard-earned money on a provider that over-promises and under-delivers?
LilaConnect outperforms its competitors in customer trust. It has a rating of 4.3 (Excellent) on Trustpilot, significantly higher than that of other providers which are struggling at 1.4, 1.6, or 2.1 from 5.
Until 28 February (23:59), new customers (excluding those in London) can sign up for any of our packages with no upfront cost, saving £49.
This offer is exclusively for new customers who sign up during the promotion period. However, if you’re an existing customer, you can get 1 month of FREE service by referring your friends or neighbours to LilaConnect!
LilaConnect not only provides the best value broadband in Stoke-on-Trent but also understands the unique needs of its residents. Our local professional team ensures seamless installation and exceptional customer service, making sure you stay connected without any hassle.
Yes, switching to LilaConnect is easy. Visit our website for more information on how to switch or call us at 0 333 444 333 4. Our friendly team will assist you throughout the process
Our customer service team is always ready to help. Whether you need assistance with installation, troubleshooting, or any other queries, you can contact us through email ([email protected]) or call us on 0800 955 6670.
Here at LilaConnect we are committed to expanding our unparalleled offering. You can check to see if this incredible offer is available in your area here.