DISCOVERSTOKE’S VALE’SBEST VALUE
BROADBAND!

Get a service that prioritises your needs, delivering exceptional speeds and reliability without breaking the bank.

Vale’s

Exclusive Port Vale supporters' offer awaits!

Enjoy £5 off all LilaConnect packages each month for the first year.* Use code ‘PortValeLila’ to claim discount.

*Offer valid until 31st December 2024 (23:59). New residential customers in Stoke-on-Trent only. Offer only applicable with code ‘PortValeLila’. T&Cs apply.

Why LilaConnect?

We think LilaConnect IS Stoke’s VALE’S best value broadband provider, offering unbeatable prices and ultra-fast, reliable service, but don’t just take our word for it…

See how LilaConnect compares...

Virgin
BT
Sky
EE
Plusnet
You save:
£390.48+50%
£450.24+58%
£281.48+36%
£450.24+58%
£210.24+27%
Package
LilaFibre 1 Gigabit
Gig 1 Fibre
Full Fibre 900
Gigafast
Full Fibre Gigabit Essentials
Full Fibre 900
Average download
1000 Mbps
1130 Mbps
700 Mbps
930 Mbps
700 Mbps
500 Mbps
Average upload
1000 Mbps
104 Mbps
110 Mbps
100 Mbps
110 Mbps
115 Mbps
Same Download / upload speed
Unlimited Data
Set-up fee
£49 £0**
£0
£0
£5
£0
£0
Monthly Price (in contract)
£34.98 £29.98*
£39
£47.99
£44
£47.99
£37.99
Monthly price (out of contract)
£34.98 £29.98*
£78
£54.99
£49
£47.99
£37.99
Annual Price increase
Contract length
24-months
18-months
24-months
24-months
24-months
24-months
Total Cost over 24 months
£779.52
£1,170
£1,229.76
£1,061
£1,229.76
£989.76
TrustPilot
4.3
1.5
1.6
1.2
1.4
2.2
On 20th September 2024 we conducted a comprehensive survey of all broadband providers in a typical Stoke-on-Trent postcode area, including Virgin, BT, Sky, EE, Plusnet and other smaller broadband companies.
The results were clear. LilaConnect offers the most affordable full fibre broadband in Stoke-on-Trent, and we’re more than competitive on all our other products and services too!
*Competitor speeds and packages compared on 20/09/2024 at ST4 7NW and inclusive of offers and incentives & set-up costs applicable. Tariffs available to consumers on the given date. Costs and savings calculated over a 24-month contract period, where the provider does not offer a 24-month contract, costs have been calculated using the stated out-of-contract tariff prices. Competitor prices may also be subject to annual price rises. Speed claims are based on average download speeds. LilaConnect speed claims are based on a hard-wired connection. Information correct as of 20/09/2024. Excludes social tariffs and other exclusive discounts.

Our most popular full fibre package.

Full fibre broadband with NO hidden fees and NO mid-contract price hikes.
PLUS! For a limited time, new customers can sign up with no upfront cost AND save £49!

*Offer valid until 31st December 2024 (23:59). New residential customers in Stoke-on-Trent only. Offer only applicable with code ‘PortValeLila’.
**Offer valid from (00:00) 5th August until 31st December 2024 (23:59). New customers only excluding London. Available for any Residential package. Subject to 24 month contract. T&Cs apply.

Choice & value…

LilaFibre 250

For just
price 24.98 £
Enjoy 250 Mbps symmetrical upload and download speeds.
£49 FREE installation!

LilaFibre 500

For just
price 29.98 £
Enjoy 500 Mbps symmetrical upload and download speeds.
£49 FREE installation!

LilaFibre 1 Gigabit

For just
price 34.98 £
Enjoy 1000 Mbps symmetrical upload and download speeds.
£49 FREE installation!

LilaFibre Gaming

For just
price 34.98 £
Enjoy 1000 Mbps symmetrical speeds + public IP address.
£49 FREE installation!
*Offer valid until 31st December 2024 (23:59). New residential customers in Stoke-on-Trent only. Offer only applicable with code ‘PortValeLila’. **Offer valid from (00:00) 5th August until 31st December 2024 (23:59). New customers only excluding London.

Experience the LilaConnect way

Exceptional customer service • Sensational performance • Amazing value for money
Join the thousands of satisfied customers who have made the switch to LilaConnect.

LilaConnect is rated

4.3, EXCELLENT!

Still have questions?

Speak to one of our friendly local advisors today.
Lines open Monday – Friday 10:00 a.m. – 6:00 p.m.

Our full fibre benefits!

Not just mega
fast, giga fast!

Upload 65x faster than
standard broadband**

All your devices
all at once!

No more dropouts
and no effects on speed

Your very own
secure connection

Safer and more reliable
than sharing

**According to OFCOM UK Home Broadband Performance Report, March 2023.

Register your interest.

Please use the form below to sign up to receive information about LilaConnect’s products and services by email or by phone. By providing a few details you can be among the first to hear about broadband availability in your area, new product updates and special offers.

Data Protection

The personal information you supply on this form will be used to help us respond to keep you informed. Your personal data will not be sold to any organisation and will not be shared with any organisations outside LilaConnect and our parent company Freedom Fibre apart from those that help us to provide this service or unless required by law.
The information that has been provided in this form will be treated in accordance with the General Data Protection Regulation (2016), the UK Data Protection Act 2018 and all applicable Data Protection laws. Please refer to LilaConnect’s Privacy Policy for more information.

Frequently asked questions

What makes LilaConnect the best value broadband in Stoke-on-Trent?

LilaConnect offers the most affordable full fibre broadband in Stoke-on-Trent, as demonstrated by our comprehensive price comparison on 20/09/2024 at ST4 7NW. Our competitive pricing, combined with ultra-fast and reliable broadband ensures you get the best value for your money.

What is the special offer and how long is it available?

From 00:00 5th of August to 23:59 31st of December 2024, new customers (excluding the ones in London) can sign up for any of our packages with no upfront cost, saving £49.

Also Port Vale supporters can get £5 off any of LilaConnect packages each month for the first year. offer valid until 31st December 2024. Offer available for the new residential customers in Stoke-on-Trent and is only applicable with code ‘PortValeLila’

Can I claim the offer after 31st of December 2024?

The free installation and Valiants’ exclusive offers will no longer be available after the campaign ends on the 31st of December 2024.

Can existing customers claim this offer?

This offer is exclusively for new customers who sign up during the promotion period. However, if you’re an existing customer, you can get 1 month of FREE service by referring your friends or neighbours to LilaConnect!

Why should I choose LilaConnect over other providers?

LilaConnect not only provides the best value broadband in Stoke-on-Trent but also understands the unique needs of its residents. Our local professional team ensures seamless installation and exceptional customer service, making sure you stay connected without any hassle.

Can I switch to LilaConnect from my current provider?

Yes, switching to LilaConnect is easy. Visit our website for more information on how to switch or call us at 0 333 444 333 4. Our friendly team will assist you throughout the process.

What if I need help with my broadband service?

Our customer service team is always ready to help. Whether you need assistance with installation, troubleshooting, or any other queries, you can contact us through email ([email protected]) or call us on 0800 955 6670.

Is the offer available in my area?

Here at LilaConnect we are committed to expanding our unparalleled offering. You can check to see if this incredible offer is available in your area here.

Register your interest.

Please use the form below to sign up to receive information about LilaConnect’s products and services by email or by phone. By providing a few details you can be among the first to hear about broadband availability in your area, new product updates and special offers.

Data Protection

The personal information you supply on this form will be used to help us respond to keep you informed. Your personal data will not be sold to any organisation and will not be shared with any organisations outside LilaConnect and our parent company Freedom Fibre apart from those that help us to provide this service or unless required by law.
The information that has been provided in this form will be treated in accordance with the General Data Protection Regulation (2016), the UK Data Protection Act 2018 and all applicable Data Protection laws. Please refer to LilaConnect’s Privacy Policy for more information.